Everything was excellent, service, speed , attitude and kindness made the experience a joy to do business with Young Volkswagen. I would recommend them to friends.
Went for maintenance and inspection. They really stepped up their game in Mazda customer service. Everyone was friendly smiling and eager to assist. They even send me a video of my car being inspected. I was impressed. Been a Mazda customer for 3 years and I feel they went above and beyond.
Always a pleasant experience. My Mazda was delivered clean and ready when promised. Everyone at the dealership was courteous and the waiting area was spotless.
Great technicians and quality personnel at the facility. From the shuttle driver to the techs and through checkout, everyone was great.
The service department is always courteous. I typically wait for my car and the service department works quickly. They are very responsive. Truly appreciate it.
Always are quick with service and willing to work on prices.
I struck a deer one early morning and the insurance company deemed the 2000 Accord "totalled", so I needed a vehicle ASAP. Found a 2018 Jetta online, met w/Bill Johnson the salesman and took it for a drive. The rest was history; I bought it. Bill and the business manager Andrew, along with John, made the buying process a breeze. All these men are true professionals. Highly recommend this dealer/team.
Everyone is courteous and helpful. The waiting area is comfortable and clean. Great customer service! Thank you, it is always a pleasant experience when I come in for service!
Friendly and informative service personnel.
Had to have my kayak rack installed on my new Jetta R-Series. Although I have spent quite a few weeks figuring out how to install a kayk rack (as when I bought it, the sales rep, who knew I was an outdoor person and a kayak person, didn't call out the fact that the new design would make it very complicated to install a rack and the fact that if I want a rack on my new R-Series, I can't use my sunroof) - but after getting over my initial frustration- the guys in the parts and services ...
The service department is excellent! Very accommodating!
Wonderful dealership! Great service and very professional staff. Will always use Young CW Mazda for all my vehicles service.
Great dealership. Highly recommend to anyone looking for a VW or Mazda!! Picked up my new Atlas and everyone involved made my experience fantastic. Love this place!!!
Always quick and excellent service! Just love Young. The service is top notch and very quick. I know the job is done right the first time
Excellent service from scheduling through pick up. Very customer focused, respectful, and helpful.
Service appointment was made at my convenience. My car was taken at the time scheduled. Work was completed quickly and recall issues were checked. It was great service from a great dealership! I was even able to pick up accessories for my car. Hi, Karan!
My first time at this dealership. Service appt went fine. No problems. Staff was friendly. They explained all and answered all my questions. Will be bringing car back for its next service or warranty work.
I have been buying cars, and having all the service done, at this dealership since 1990. They have always treated me well. Recently, the top on my Miata needed replacement. I thought it would be fun to do the work myself. The work turned out to be considerably beyond my skills, and I built my own house and airplane! Halfway through the job I decided to stop and ask for help at Young's. They took in the job, and even though it took a few days, they completed it! I know how hard it is to do work on something ...
First service at this dealership and quite happy. I was able to work on my laptop PC while I waited. The process was seamless! Thank you!
Starting off with my Internet inquiry, I was contacted by Jonathan in a very timely manner. He was willing to answer all of my questions, and even gave me a ballpark dollar range that ended up almost right on the dot! When bringing my vehicle in to be appraised, as well as test drive my new car, the entire staff was very friendly. Soda and water was available while I waited. Despite a crazy busy day, the staff remained friendly throughout my entire time spent at the dealership. When picking up my new car, it was detailed beautifully! Well worth ...
Good people. Very helpful.
check in was easy and there as soon as i was. service manager Blake Macalister very helpful all thougout service sent video of car being inspected service great and done in timely manner as i waited for my car. thanks BLAKE and all involed
Service was on time and everything done as requested. Also made me aware of a service item that may be an issue in the near future. Appreciated the heads-up.
Was there for recall service, oil change and State inspection. The time estimate given was right on target. The waiting room was clean and comfortable; plenty of room for social distancing.
They did a good job replacing my radiator, as a senior citizen would be nice to get some kind of a discount! to bring me back for future work, I know everything is expensive and we are all looking to save a buck.
Everyone we dealt with there was amazing! Everyone was so helpful, knowledgeable and wanted to do everything they could to make it a positive experience! I'll buy all my cars from here!
Very courteous service advisor. Very thorough tech. Very quick and well diagnosed repair.
Helpful friendly and got the job completed quickly greatly appreciated them estimated was terrific and job done in record time. Thank you everyone in collision department
I had an older SUV that needed replacing so I went to look at an Atlas and a CX9. I was set up with Patrick O’Conner and he helped me look at both. I decided I loved the CX9 and moved on to negotiating the cost which is typically very stressful. I was so relieved that this was a breeze!!!!!! They were very fair and respectful on valuing my trade in and presented me with several payment options on the CX9. I ultimately decided on the perfect trim level for me and it was a great experience which isn’...
Omer was wonderful. He was extremely courteous and informative. He kept me up to date with what was happening with the vehicle repair and addressed all my questions and concerns.
Quick in and out annual service. Nice facilities and staff.
This is the only dealership (Young Mazda) I would take my Mazda for service. Their customer service is exceptional and the employees are friendly. Any question I have is always answered to my satisfaction. They go above and beyond.
Prompt service explained to me and great to have the car washed too! Will recommend this dealership. I love my cx30 very fun to drive
Always star treatment when dealing with Tony V and his staff.. great experience as always!!!
Check engine light came on next day after similar visit, they took me without an apt. and diagnosed and fixed the problem quickly. It was a different problem then the first visit, and I got to enjoy looking at the vintage Porsche in the showroom brought back memories of mine.
Rafael was a great salesperson, did my deal via express since I lived far away from the dealership. Would highly recommend asking for him, very easygoing and pleasure to work with. Very happy with my 2021 CX 5 Carbon edition!
Awesome service, beginning to end. Thank you, Young!
I had scheduled an appointment for service. I later realized that I also had an appointment for a medical procedure 1.5 hours later. I requested that Young's try to adhere to the appointment time. They did, and I was able to arrive for my medical appointment 15 minutes early, as the center had requested.
I was blown away. Their prices are very reasonable, and they were able to accommodate me, allowing me to wait for a couple of different services on short notice.
Always friendly and professional staff. They get the work done quickly, and they also explain repairs, and address future concerns.
Great job thank you!!😊
Great service here!
Great customer service, excellent Team work! Extraordinary 2021 Mazda Cx5 Carbon Edition. Very beautifully detailed interior red design, the drive feels smooth with style. Thank you Jonathan!
They do a good job on my Mazda. I would buy from them again and I use them for service. The car wash is always appreciated
Had my mom take my car in for service ,while she had a recall fixed. She was blown away. It was quick and they was you car . 🚗
really enjoyed the new video of the car by the mechanics.
I Appreciated the professionalism of the service manager and staff. I was given a loaner car, while my vehicle was being service and I am very thankful.
My first time at Young VW for service was INCREDIBLE! I already had a great experience with the sale of my new vehicle from the nicest salesman. For this service, they initially said 4 hours for service, replacing a part for recall, and upgrading my mirror, however it only took a little over 2 hours! They finished it so quickly and the guy at the front I initially spoke to was so friendly and kind. So thankful for VW and this great car and the people at Young VW. Their customer service is so amazing and they really try to take care ...
Just needed inspection done service is always great
This is the fourth (?fifth) brand new BW Jetta (2020) I have purchased on August 4, 2020 from Young VW over the years. Service, staff, communication and quality were above the level of Excellent” (as always). The cost for what had to be done ($506.00) was absolutely absurd, ridiculous and most disconcerting. $506.00 to repair one trunk lock sensor wire located in the trunk. I have another phrase to describe my opinion of this, but it wouldn’t be appropriate to articulate this opinion in writing.
The service department is very well organized. The service was great.
Just purchased a 2019 Golf Sportwagen, and could not have been happier with the service and vehicle quality. I worked with Mario, who was professional, attentive, responsive and flexible. Fair price, great vehicle, excellent service.
We found the VW Jetta we wanted online. Michael Graziano, salesman, even did a Facetime call so we could "see" the car up close in real-time...because we live in VA. We had to drive over 5 hrs each way in one day to purchase the car. Michael G. was extremely clear about any "issues" on the car. There were 2 minor scratches on the passenger side wheels. He notified us of them, so that we would not "find out" after a 5 hr drive when we came to buy the car. We have had so many ...
5/5 stars for sure! Had an issue with my '17 Tiguan sunroof and they were able to discover the issue within a day unlike the other VW dealer in the area how jumped to the highest priced repair without even looking at it. Defiently coming back for everything including oil changes!
Nice work and timely. No worries with any thing. Will be bringing my business here again. Will recommend to anyone that comes along. Thank you again
Standard service. No issues. Everyone nice and pleasant.
It was fast easy, efficient and they even wash my car!
They did a great job with my car as well as giving me full insight on what was going on with my car
Tony did an exceptional job addressing the problems caused by a different vw garage (Ciocca) & fixing everything the other garage royally screwed up! Completely up front & honest with me about my car. The work performed at Youngs has gained my trust back in my car & I am thankful they were able to do that. I would definitely recommend their garage over any I have ever used & I will recommend ANYONE needing repair work to Youngs VW! Thank-you for helping me out with my car & you have gained my buisness for life!
Love the Mazda service here. Quality work and communication!
Great service Department
Great customer service
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